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cannot parse the file

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cannot parse the file

Postby Bubby Grub » Sun Nov 06, 2016 10:25 pm

Hi All,
Just wondering if anyone has come across this error: "file-format cannot parse the file"
This has just started to happen with a couple of kits I bought, I am also into scrapbooking
which I use in the editing part. I can view them outside of CS6 or CC without a problem,
then I try to load into CS6 or CC I get this error, then all of a sudden what could be viewed
outside of CS6 now can't be. I have googled but unfortunately have not come up with
anything concrete that will work, it was suggested to take them into another program
and re-save them but no matter what even if I can do that I loose the transparency PNG's
or not. I have also tried them on another computer same result. Any thoughts greatly appreciated.
Bubby :pull:
When all else fails, Hug your Teddy.
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Re: cannot parse the file

Postby Steve Grisetti » Mon Nov 07, 2016 7:55 am

What is the file? Is it a picture format, like a TIF, PNG or JPEG? (I'm not sure what you mean by "kit".)

If you'd like, you can upload one of the files to a public folder on Dropbox and then share the link to it here. A couple of us could play with it and see if we can see what's going on.
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Re: cannot parse the file

Postby Chuck Engels » Mon Nov 07, 2016 10:40 pm

I think it is a scrapbooking kit, a bunch of images/graphics to use in a digital scrapbook.
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2. Cybertron PC - Liquid Cooled AMD FX6300, 6 cores, 3.50ghz - 32GB DDR3 - MSI GeForce GTX 960 Gaming 4G, 4GB Video Ram, 1024 Cuda Cores.
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Re: cannot parse the file

Postby Bubby Grub » Tue Nov 08, 2016 1:29 am

Hi Guys,
Problem solved at least it will be tomorrow, I did have this thought but was not sure, but now confirmed
my second 3tb drive is on its way out. Thanks Bubby
When all else fails, Hug your Teddy.
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Re: cannot parse the file

Postby Chuck Engels » Tue Nov 08, 2016 10:58 am

Glad you figured it out but sorry that your drive is going bad :(
1. Thinkpad W530 Laptop, Core i7-3820QM Processor 8M Cache 3.70 GHz, 16 GB DDR3, NVIDIA Quadro K1000M 2GB Memory.

2. Cybertron PC - Liquid Cooled AMD FX6300, 6 cores, 3.50ghz - 32GB DDR3 - MSI GeForce GTX 960 Gaming 4G, 4GB Video Ram, 1024 Cuda Cores.
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